Your broken process,
made visible in seconds.
Connect Linear, Jira, GitHub, or Salesforce. TwinFlow mines your real event log, maps every ticket path, scores process health, and simulates the fix — without writing a single change to your tools.
Uses synthetic Client Onboarding data · No login · No risk
How it works
Demo in 10 seconds. Real tools in minutes.
Connect your tools
Linear, Jira, or Salesforce via OAuth; GitHub with a token — connected in under a minute. Scans are read-only. Zendesk and Gmail are next.
Discover your real process
PM4Py mines your event log and maps every ticket path — including the broken ones.
See exactly what's broken
Health score, stuck tickets, rework loops, SLA breaches, and bottleneck heatmap.
Simulate the fix
Adjust sliders, see ROI in real time. Live agents are notify-only: they draft, you approve, and a CI-gated test proves they can't write to your tools.
The industry reality
Why broken processes are the rule — independent research, not TwinFlow numbers.
of support-workflow transitions contain bottlenecks, according to process-mining research on real ticket data.
Source: JITeCS journal study, 2024is the typical SaaS onboarding completion rate — meaning roughly half of signups never reach activation.
Source: Alexander Jarvis, SaaS onboarding benchmarksrework and cycle-time reductions reported by organizations that applied process mining to their workflows.
Source: AIMultiple, process-mining use casesSee how your process compares
Anonymous benchmark rankings from all TwinFlow teams.
Scans never write to your tools — the only write in the product is a ticket you explicitly click to create, and a CI-gated test proves our watchers can reach Slack and nothing else. Tokens are encrypted at rest with AES-256-GCM.
- Can't support a meaningful score? TwinFlow says “Insufficient Data” — it never fakes confidence.
- People in your tickets are pseudonymized before anything touches our database.
- When we recalibrate scoring, your weekly digest says so.
Ready to see your process as it really is?
The demo takes under 10 seconds. No account needed. Real PM4Py process mining on synthetic Client Onboarding data.